If my student gets to a point in a course and the system “locks” the assignment my student is working on, what should I do?
With the online platform, your student will be able to move onto the next item with no problems. He/She can jump to the next item that is due in the course.
If your student would like an additional attempt on the item that is locked, please reach out to the Learning Recovery Lead Mentor at smitchell@sd27j.net.
If my student is struggling with the content of the course, who should I speak with?
Please reach out to the Learning Recovery Lead Mentor at smitchell@sd27j.net.
Please also reach out to the student's school counselor.
If my student no longer needs Homebound Services, who do I contact?
Please inform the student's school counselor as well as the Intervention Services.
Intervention Services people to contact:
How will my student access the online curriculum?
The student will need to go to the URL that is provided in the original email from the Learning Recovery Lead Mentor.
High School Student
Middle School Student
Please have your student save this URL on their device for easy access in the future.
What is my student's login information?
Account Login will always be the following:
- Login: bsd27j
- Username: The student’s ID number (This number can be found in Infinite Campus)
- Password: The student's first initial capitalized, the student's last initial, and the student's 6-digit birthday (Example: Pk020405)
The Unit Test/Semester Test is locked, and my student is not able to work on the test, what do I need to do?
There are tests within each course that will be locked. These tests are required to be proctored by the staff member to ensure that the students are not cheating. Students may bring in any and all notes regarding the course to use during the testing times. If you are unsure who the staff member in your student's building is, please contact the Learning Recovery Lead Mentor at smitchell@sd27j.net.
If your student is unable to go into the building for the tests, please contact the Learning Recovery Lead Mentor to have tests unlocked.
Please feel free to reach out to members of your student's Homebound team with any other questions that may arise. We will ensure that the correct staff member receives the question and responds within a timely manner.
