Herff Jones Refund Policy
CAP AND GOWN REFUND POLICY
Any student who orders their cap and gown unit through Herff Jones is
entitled to a refund on that cap and gown unit so long as the appropriate
conditions are met. A cap and gown unit is defined as a cap, gown, tassel,
and any other accessory that is required as part of the schools academic
attire (i.e. a stole). In order to receive a refund, the following conditions
must be met.
1.) The request for refund must be made within 2 weeks after the
school's actual graduation ceremony or before.
2.) The cap and gown unit must not have been picked-up prior to
the request for refund.
If these conditions cannot be met, no refund will be provided. This
policy applies only to cap and gown units. The sale of all other Herff
Jones products is considered final after 72hrs from the date of
To request a refund, please contact our team via email.