As we move towards remote learning, the district will be putting out guidelines about how students can get assistance. We want to emphasize this should only be for instances where all other tech support has been tried first.
The best and easiest way for PVHS students to get support, is to either email firstname.lastname@example.org or call (303) 655-2999 with all of their information. They should include their Chromebook serial number, any error messages, screenshots, and their contact information. This will help our team to get them support in a timely manner. Teachers will refer all students to email straight to email@example.com and it will automatically create a ticket for our team to help them. We plan on supporting all PVHS students at the school. In the event you need to exchange your device, you can email firstname.lastname@example.org to receive additional instructions on how and when you can do so. Mrs. Krueger will also be available T-Th (8a-12p) for device exchanges. In the event you are not able to make it to PVHS for technical support needs, please see the schedule below with District Tech support at the various locations below.